B2B Archives - NoGood™: Growth Marketing Agency https://nogood.io/category/b2b/ Award-winning growth marketing agency specialized in B2B, SaaS and eCommerce brands, run by top growth hackers in New York, LA and SF. Thu, 19 Jun 2025 00:35:08 +0000 en-US hourly 1 https://nogood.io/wp-content/uploads/2024/06/NG_WEBSITE_FAVICON_LOGO_512x512-64x64.png B2B Archives - NoGood™: Growth Marketing Agency https://nogood.io/category/b2b/ 32 32 A Complete Guide to Product-Led Growth Strategy https://nogood.io/2025/06/19/product-led-growth-strategy/ https://nogood.io/2025/06/19/product-led-growth-strategy/#respond Thu, 19 Jun 2025 00:35:02 +0000 https://nogood.io/?p=45668 From looms replacing textile workers, to machines taking over for humans on the automobile assembly line and ATMs displacing bank tellers, technology rarely loses to people over the long term....

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From looms replacing textile workers, to machines taking over for humans on the automobile assembly line and ATMs displacing bank tellers, technology rarely loses to people over the long term. This evolutionary efficiency process repeats itself over and over again.

Expecting another AI marketing blog now? Sorry, not here. Let’s look at another type of evolution: from sales-led growth to product-led growth (PLG).

What Is Product-Led Growth?

Traditionally, SaaS and digital products required a robust sales team, generally supplemented by a healthy marketing budget, to produce growth at scale. Those expensive suites at the ballpark and rounds on the golf course moved the process along at a slow pace as salespeople tried to “reel in the big fish.”

As technology advanced, product-led growth entered the scene, offering scalability at a fraction of the cost. PLG allowed companies such as Facebook (which became Meta), Slack, Shopify, Zoom, and others to turn into unicorns, achieving billion-dollar valuations in a shorter period of time than their founders ever could have imagined.

PLG is an approach where the product itself serves as the primary driver of customer acquisition, retention, and expansion.

Chart showcasing the difference between PLG and traditional sales.

Now that we’ve defined PLG, let’s look at the basics of a PLG-based growth strategy, how it works, why it matters, and how to build a product-led growth engine for your business.

What Is a Product-Led Growth Strategy?

PLG strategy puts the product in your customers’ hands with minimal friction, allowing them to grow into higher revenue generators as their usage expands. This builds both brand and product trust quickly by allowing users to experience real value early, rather than sitting through sales demos or needing to sign a contract before testing out the product. PLG functions as a test drive of sorts, only there’s no risk of the customer crashing the car while driving around the block.

In fact, this test drive enables users to spearhead lead gen for you by sharing the product and bringing other potential paying customers into the fold via word of mouth and your product’s built-in sharing options. This drives down customer acquisition costs, as you let users of all phases (free trial, freemium, premium, etc.) enjoy your product to the point that they can’t help but want more, at which point your more efficient, leaner sales team can jump in if necessary to drive incremental revenue.

Companies like Slack, Notion, and Dropbox serve as great examples. Users can start using these products with minimal friction, experience immediate value, and naturally progress to paid plans as their needs grow. The product serves as more than a tool—it’s the salesperson, the marketer, and the customer success rep all rolled into one.

By focusing on a seamless user experience and providing inherent value from the outset, these companies have not only attracted a broad user base, but also fostered strong communities that contribute to continual product improvement and further growth.

What Are the Three Pillars of Product-Led Growth?

Graphic showcasing the 3 pillars of product-led growth.

So, how do you build a product-led growth strategy? PLG thrives on three fundamental pillars that make the model work. If one pillar fails, the whole structure will crumble, so make sure your entire business supports the mission.

1. Your Product’s User Experience

The most important currency in PLG is the user’s product experience. This goes beyond clean UI and page speed. The entire journey—from onboarding to habit-forming usage—must focus on making the user’s life better. Every moment should guide users toward value. Think of your user experience as a series of micro-wins that reinforce product value over time.

When users realize all the ways that a Slack conversation one-ups an email chain, they never want to go back. Then, as they learn more about integrations and fun features the app offers, they refuse to go back, serving as product advocates.

2. Understanding Product Usage to Measure Value

Qualifying leads can prove a taxing, though worthwhile, endeavor. Employing your product to lead the process over a salesperson can provide otherwise impossibly massive scale.

Enter the concept of product-qualified leads (PQLs). When users hit specific milestones in your product (e.g., completing onboarding or using a key product feature multiple times) they’ve signaled high intent. At this point, you can hit them with the right upsell to push them to the next tier in your account hierarchy.

Most businesses will show reticence to spend to the max tier before truly testing out a product, so qualifying the accounts that have a high likelihood of converting without initial sales involvement increases efficiency tremendously, dropping your costs.

Creating a killer piece of software that attracts users often requires large upfront investment. However, after that initial investment, the cost per additional user drops precipitously, approaching zero at scale. On the other hand, every sales lead requires time and nourishment, so adding users to your funnel without a salesperson serves as a major win.

What indicators suggest you’ve found a PQL? A PQL will have:

  • Experienced product value, such as having:
    • Created a project or workspace
    • Uploaded a file
    • Connected a team member or integration
    • Reached the “aha!” moment (like sending a message in Slack or editing a doc in Notion)
  • Actively, repeatedly, and meaningfully used the product through:
    • Multiple logins within a day or week
    • Returning after Day 1, 3, and 7
    • Engaging with core product features consistently
  • Shown signs of scaling, like team use or feature depth:
    • Inviting multiple users from the same domain
    • Collaborating within shared workspaces
    • Assigning admin or decision-maker roles
  • Interacted with upgrade flows or pricing content:
    • Ran out of credits, projects, or seats
    • Viewed pricing or settings pages
    • Tried to access premium features

3. Cross-Functional Alignment

PLG necessitates organizational alignment. If sales believes you plan to replace them with the product, you’ll have to literally replace them as they flee to other jobs. If the product team doesn’t think growth should be its North Star, PLG won’t work.

All departments must focus on growth through the product and share KPIs. The product is the centerpiece, and every team plays a role in improving it.

Without proper alignment, your organization will fail to:

  • Understand which features drive engagement
  • Prioritize the best roadmap decisions
  • Identify bottlenecks in adoption and expansion

This unified analysis is the only way to find success with PLG.

PQLs often show intent outside of the product, as well as within, by clicking upgrade-related emails, interacting with help docs or pricing FAQs on the website, or exploring integration or API web pages.

Incorporating the data that comes from outside the product increases your likelihood of properly identifying PQLs. Without full-scale organizational alignment, this level of data input into your model won’t take place, resulting in a decrease in efficiency and a longer time to value.

What Are the Four Growth Strategies?

Graphic of the Ansoff Matrix, a component of PLG.

Every company, whether product-led or sales-led, grows in four primary ways:

1. Market Penetration

We can sum up market penetration as acquiring more users or customers in your existing market. In PLG, this often means driving more adoption within freemium tiers or expanding user accounts.

2. Market Development

If you’ve reached your original total addressable market and want to expand, you can try to reach new markets with your current product—presuming the fit makes sense. This could mean launching in new geographies or verticals, or targeting new personas.

3. Product Development

Perhaps your product has done outrageously well within its constraints, but lacks a key feature that competitors use to close deals or expand usage. At this point, introducing new features or add-ons that drive upsells and retention can push your user base up.

4. Diversification

If you’ve reached the product diversification phase, give yourself a pat on the back. While this step may require the most effort, it should mean you’ve already maxed out your market penetration, market development, or product development efforts.

This level of success can necessitate creating entirely new products for new audiences, but you’ll have the playbook for growth after navigating steps 1 through 3.

What Are the Stages of Product-Led Growth?

Graphic showing the customer journey in PLG.

PLG strategy puts the product in your customers’ hands with minimal friction and allows them to grow into higher revenue generators as their usage expands.

Let’s take a look at the five stages of this PLG strategy:

1. Acquisition

Users discover your product through organic search, content, referrals, or social proof. You help by making sign-up easy and inviting.

2. Activation

The onboarding process helps users experience the product’s core value quickly. Your “aha!” moment—when users discover they need your product to solve a pain point—should sit front and center.

3. Retention

How sticky of a product do you have? Do users regularly come back to your product? Do they receive value that builds usage habits?

4. Monetization

Here, you push users experiencing great value from your product up a tier from a free trial or freemium plan to a paid plan. Make pricing clear, flexible, and tied to the value you provide your users.

5. Expansion

We’ve reached the best stage of PLG. As users invite teammates or expand usage, they generate more revenue with no additional acquisition cost.

Now, let’s move on to PLG best practices.

Best Practices for a Successful Product-Led Growth Strategy

Focus on these six areas of PLG and you may find yourself breezing through each phase of the four growth strategies that we examined above:

1. Make Sign-Up Frictionless

Ask only for what you need, when you need it. Offer SSO or Google login to avoid any drop-off at step one.

2. Personalize Onboarding

Introduce and showcase product features when they are most relevant, not in a big functionality dump right when the user tries your product for the first time.

3. Prioritize Core Feature Adoption

Focus on helping your users succeed with a few essential tools that you know deliver the “aha” moment ASAP. Think of when you learned to ride a bike—did you have to worry about switching gears or navigating rough terrain on day one?

For your sake, let’s hope not, and let’s make sure your users don’t need to wade through TMI before feeling the value your product provides.

4. Turn Data Into Action

Create behavioral cohorts and customize in-product messaging accordingly, so you give users only what they need when they need it—and nothing more.

5. Celebrate Wins

Use gamification, streaks, badges, or summaries to show users how they’ve progressed and provide encouragement to keep up their efforts.

6. Align Sales to PLG

Use product usage data to identify high-intent users and accounts with high-revenue possibilities to offer helpful human-led nudges at just the right time.

Product-Led Growth Strategy Examples

Now, let’s dive into some examples of product-led companies who’ve employed a successful PLG strategy, and the tactics behind their success.

SteelSeries: Merging Hardware & Software

SteelSeries has mastered PLG by connecting industry-leading physical products (headsets, mice, keyboards, etc.) with powerful gaming software

SteelSeries’ software suite offers users real, immediate value. Moments lets users capture, clip, and share their favorite gaming instances. Sonar allows gamers to improve their performance by tuning their devices to the point where they can hear sounds other gamers miss and one-up the competition. SteelSeries even offers a 3D Aim Trainer program that matches the user’s intended game settings and weapons.

Screenshot of SteelSeries' homepage, a product-led growth company.

These tools work to bring in new users and push them toward becoming “Steelheads,” SteelSeries’ most loyal customers, because:

  • They’re free to use
  • They create excellent reasons to return to the app
  • They build community through shared content.

SteelSeries’ software increases brand stickiness and drives hardware loyalty.

Slack: The Viral Loop

Slack nailed the “invite loop.” Users join one workspace, love it, and spin up new ones elsewhere. This network effect, combined with their freemium model, fueled massive growth.

As anyone who has used the platform knows, the immediate positive experience in your initial workspace acts as a powerful endorsement and referral mechanism. Transitioning to Slack from email chains, where finding information proves nearly impossible, immediately triggers the desire to move all your work conversations to the more agile option.

Add integrations and tiered plans to push organizations along the funnel toward enterprise deals, and Slack’s sale for nearly $28B comes as no surprise.

Notion: Community & Simplicity

Notion’s growth engine stems from simplicity and a thriving community. Its clean interface, flexible and customizable blocks, and all-in-one workspace turned everyday users into evangelists.

The real magic? Templates. Early adopters didn’t just use Notion, they shared their workflows, building a thriving ecosystem of free resources that spread product adoption like wildfire. 

Whether for managing a startup roadmap or a reading list, Notion’s low-friction onboarding and powerful customization options hooked users fast. With a freemium model and organic word-of-mouth as its core strategy, Notion let its community enjoy simplicity and functionality as it scaled from niche tool to over 100M users.

Is Product-Led Growth Strategy Right for Your Business?

For PLG to work, your enterprise can’t deploy it as a tactic—you need to make it a company-wide mantra. You’ll require cross-functional commitment to using and aiding your product as a growth engine. But, before you take the leap to becoming a PLG organization, prepare your product for the role. Develop your product to the point that people can’t stop using it.

Reduce friction, provide immediate value with an “aha” moment, turn users into advocates, and watch your customer base soar.

Need help creating a PLG roadmap? Let’s talk.

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Executive Thought Leadership: A Guide to Building Influence Through Strategic Content https://nogood.io/2025/06/10/executive-thought-leadership/ https://nogood.io/2025/06/10/executive-thought-leadership/#respond Tue, 10 Jun 2025 16:29:26 +0000 https://nogood.io/?p=45544 Today’s founder-led growth landscape offers more accessibility to the movers and shakers of the world than ever before. Imagine being able to sit in the garage with Steve Jobs or...

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Today’s founder-led growth landscape offers more accessibility to the movers and shakers of the world than ever before. Imagine being able to sit in the garage with Steve Jobs or shadow Bill Gates in some of his earliest sales meetings. While we still don’t have access to a time machine, we do have the next best thing.

Executives are actively sharing their personal experience, strategic thinking, and vision directly with audiences around the globe, effectively inviting thousands into their “virtual dorm room” as they build the next market-defining innovation.

Across newsletter subscriptions and personally-branded LinkedIn blogs, business leaders are carving out a competitive advantage by offering their distinct perspective and unique insights to stand out from the crowd.

The ability to think differently is emerging as an effective value proposition: one that can influence long-term decision-making and be the decisive factor in partnership deals.

Founders and key players at some of the most high-profile organizations in the world, including Google and Microsoft, are being incentivized to vocalize their thoughts on social media and beyond, where traditionally these valuable perspectives might have been kept confined to the boardroom or saved for a lucrative publishing contract.

As social media and thought leadership continue to emerge as essential pillars of any effective growth strategy, it’s important to consider how this tactic can be employed alongside employee advocacy and top-down transparency to improve share-of-voice and supplement traditional marketing.

If you’re curious about what effective executive thought leadership looks like and how to get started within your own organization, we have prepared this guide to help implement the right framework that supports sustainable growth and crafts a resonant narrative for prospective customers.

Screenshot of the founder of NVIDIA's LinkedIn work experience.

Effective Thought Leadership & Its Impact on Growth

Executive Thought Leadership content can come to life in many forms. Beyond sit-down interviews and on-stage appearances, key business stakeholders are forging connections with their partners and potential customers by being honest and transparent on social media.

According to Edelman’s 2024 B2B Thought Leadership Impact Study, 61% of decision-makers now place greater importance on thought leadership than traditional marketing materials when evaluating potential partners.

Even more significantly, 57% of C-suite executives have awarded business to organizations based solely on their thought leadership contributions, even when those companies weren’t previously on their radar.

The implications are clear: executive thought leadership doesn’t just enhance visibility—it creates opportunity.

And this strategy doesn’t just apply to those at the top of the corporate ladder—the results can turn into renewed and extended collaboration, new contracts, or a reliable bank of professional references.

For those just getting started in a new role or seasoned professionals looking to stay relevant in a rapidly changing industry, receiving a unique and valuable perspective on your day-to-day experience is likely in high demand.

Your company or brand likely already has a social media strategy or employee advocacy program in place, but when thinking about your own personal brand, there are a few important things to keep in mind:

Chart showcasing the how-tos of executive thought leadership.

Thought leadership content on social media tends to be less brief than traditional blogs and offers more impact than standard one-off posts and irregular updates. You don’t want to start posting without a clear idea of how you’re trying to move the needle and what conversations you want to be a part of.

In the next section, we’ll discuss how to set measurable goals and implement strong tactics that can help you find your voice.

Executive Thought Leadership in Action

An effective thought leadership strategy offers tangible benefits for both the individual and their organization by influencing customer trust and driving business relationships.

Individuals looking to share their own thoughts should consider the best channels to start posting on and what return-on-investment they’d like to see. This helps inform posts that could turn into repeatable, rewarding content.

Chart of considerations and guiding questions for executive thought leadership

Platforms to Consider

While the social media landscape is constantly evolving, thanks to the proliferation of short-form video and the oversaturation of independent content creators, LinkedIn has remained a healthy place to find high-profile people sharing their experiences.

This may be due to the inherent professional nature of the network, but even the tone-of-voice many use on LinkedIn has changed since activity on X has decreased and Instagram made changes to compete with TikTok.

LinkedIn supports long-form blog articles as well as multi-image carousels and even short video clips directly displayed in the feed. Whatever formats you decide to focus on, there’s a strong chance LinkedIn will make it easy to share. For most thought leaders looking to get started, this platform is your best choice.

If you travel frequently or have a particularly interesting office or workspace setting, you can leverage compelling visual content to diversify from the competition on a personality-driven TikTok or Instagram page. You may also consider posting in an organized group or community forum if you have an audience that’s active on Facebook.

Core Content Themes

Now that you know where you’re going to be posting, you should put some thought into what it is that you want to say. An obvious place to start is by relaying your day-to-day experience to followers who may not directly work at your company.

Think about what an average week looks like for you and make notes of the most interesting conversations or discussions you participated in. Sharing simple anecdotes from lived experience makes your role feel more public-facing and transparent, and can also reflect positively on the organization you work for.

Traveling for work also provides ample opportunity for content creation. You can share a post from the airport lobby about the next city or country you’re visiting, as well as details on the culture you’re excited to experience or memories of your last trip.

Providing an authentic, human perspective on shared experiences, such as sightseeing and trying new foods, makes it more likely that your audience will be receptive and engage with your personality.

Taking photos at trade shows and conferences is another strong way to reinforce your position. Tag the accounts of people you met for the first time, participated in a panel with, or heard give an insightful talk to maximize reach and encourage others to comment back.

There are plenty of evergreen conversation topics that you can return to to keep your posting cadence consistent as well. For example, think about your professional history and create a document that has some notes on topics including:

  • How to manage a crisis at work 
  • Your philosophy on hiring and building a team 
  • Balancing work and personal life 
  • Reflecting on failure and how to move forward

Finding Support

When it comes to sharing thought leadership content, consistency is key. If your schedule doesn’t accommodate frequent copywriting or ideation, consider bringing an assistant or agency in to help with production. Emerging as a thought leader that courts respect and reaches new followers requires avoiding quiet periods or dips in quality, even if you have minor updates to share.

Find a regular, recurring time to set aside and review photos or summarize key takeaways you want to share on social media. You can fill out a template form that can be fleshed out or built upon by someone on your team after you get started.

When managing posting responsibilities, consider a tool that lets you share account access and keeps your login credentials secure, so another member of your team can publish posts.

Determining the balance of authorship and inspiration is different for everyone, as some leaders insist on 100% ownership of every word that goes out under their name, while others are more than comfortable handing off a bullet-point summary for a ghostwriter to take the lead on.

It’s important to ensure everything that goes live has at least one round of quality assurance feedback to ensure accuracy, confidentiality, and maintain a professional tone-of-voice.

Measuring Success

As with any social media strategy, having clear goals and objectives is instrumental in ensuring continued success.

For the first month of activity, experiment with different formats, uploading various asset types, and playing around with humor and more dramatic hooks to see what your audience responds to.

Identify top-performers and any consistent, recurring themes within those posts. Maybe you have cultivated a network that’s interested in seeing what kinds of books you read, or wants to know what podcasts you listen to on cross-country flights. Others may only be interested in hearing your takeaways from a recent sales kickoff or keynote.

Executive thought leadership content should be driving towards a clearly defined objective. For some, this may be building a reputation, and they focus on the total number of impressions and reach. If you are interested in starting conversations and being seen as an influential voice in your field, you may track the number of comments and direct messages your posts receive.

Elsewhere, broader business goals such as media attribution and share of market voice can be significantly bolstered by executives who are active on social media channels. Reviewing your content performance regularly and incorporating key learnings are important to drive success.

An executive standing up and speaking in front of a crowd.

Implementation: From Insight to Business Impact

On average, today’s executives can share insights, build relationships, and influence decisions on a scale previously reserved for only the most visible industry figures.

However, this democratization of influence also means that excellence, authenticity, and strategic focus are more important than ever. Effective thought leadership demands a strategic approach that aligns personal brand development with organizational growth objectives.

The executives who commit to implementing comprehensive thought leadership strategies, measure their impact rigorously, and continuously refine their approach will find themselves not just participating in industry conversations but leading them, and converting that leadership into sustainable business growth.

Teams that achieve the most significant impact understand that thought leadership is not a marketing tactic but a comprehensive business strategy that touches every aspect of their organization’s market positioning.

As explored in this blog, there are various ways to begin piloting an executive thought leadership program. Staying true to your distinct perspective and following clear, measurable milestones provides a healthy foundation for your content strategy.

Whether you choose to focus on industry insights, leadership philosophy, or innovation strategies, consistency in messaging and authentic engagement with your audience remain paramount to building the trust that ultimately drives business results.

The most successful programs often involve professional support, whether through content creators, social media managers, or integrated marketing teams who can maintain quality and consistency while respecting executive time constraints.

If you’re ready to take the leap and start building your own executive thought leadership strategy, NoGood has the resources you need.

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The 13 Best App Marketing Agencies in the Game https://nogood.io/2025/05/19/app-marketing-agencies/ https://nogood.io/2025/05/19/app-marketing-agencies/#respond Mon, 19 May 2025 22:42:36 +0000 https://nogood.io/?p=45437 The app ecosystem has never been more competitive or more full of opportunity. With millions of apps fighting for attention across the Apple App Store and Google Play, launching an...

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The app ecosystem has never been more competitive or more full of opportunity. With millions of apps fighting for attention across the Apple App Store and Google Play, launching an app is no longer enough. Sustainable growth demands strategic distribution, performance-driven creativity, deep analytics, and retention-first thinking.

That’s where top-tier app marketing agencies come in.

Whether you’re an early-stage startup, a funded scale-up, or an enterprise brand with mobile as a growth channel, the right agency can help you acquire quality users, reduce CAC, and maximize LTV across every stage of the funnel.

But not all agencies are built the same.

We’ve rounded up the best app marketing agencies in the game right now, from ASO specialists and paid media powerhouses to full-stack growth partners who do it all. These are the teams behind some of the world’s most successful apps, and if you’re ready to level up, they’re the ones to know.

1. NoGood

NoGood logo – one of the leading app marketing agencies.

NoGood isn’t your typical agency. We’re a team of growth leads working as an embedded partner across your entire growth funnel – from install to retention and revenue. We treat your app like our own product and back every decision with data, rapid testing, and ROI.

We specialize in acquisition + activation + retention, not just installs. Whether you’re launching, scaling, or reviving an app, NoGood builds custom playbooks that move the needle across paid UA, ASO, in-app UX, and monetization, tied together with a strong data infrastructure.

We’ve helped scale apps across fintech, health, SaaS, and eCommerce, including VC-backed startups, public brands, and stealth launches. Our partners consistently call us the best-kept secret in growth marketing (but that might not last much longer).

Headquarters: New York City, New York

Year Founded: 2017

Team Size: 50+ employees

Industries Served: SaaS, Healthcare, Fintech, B2B, Consumer, AI

Core Services: App Store Optimization, Paid Media, Influencer & Creator Marketing, App Growth Strategy & Funnel Optimization, Product-Led Growth, Content & SEO Strategy

Key Strengths

  • End-to-End App Growth Execution: From strategy to creative to analytics, we manage the entire growth stack, including paid acquisition, ASO, lifecycle marketing, and CRO. We’re known for speed, rigor, and transparency.
  • Vertical Expertise in High-Stakes Categories: We’ve helped drive growth in regulated, complex, or high-competition verticals like finance, health, SaaS, wellness, and B2B  where messaging, compliance, and unit economics matter.
  • Best-in-Class Creative & Influencer Strategy: Our team of TikTok-first creators, UGC strategists, and motion designers helps apps break through the noise with scroll-stopping creative across paid, organic, and influencer campaigns.
  • A True Extension of Your Team: Clients don’t come to NoGood for fluff or slides, they come for a high-performance growth team that acts like an in-house partner. We plug into your Slack, join your standups, and deliver like it’s our business on the line. Because it is.

Case Studies: Inflection, Invisibly, Merlin

2. Phiture

Phiture logo – one of the leading app marketing agencies.

Phiture is known for its proprietary Mobile Growth Stack, a strategic framework that’s been adopted by teams worldwide. This framework established the agency as a leading strategist in app growth. Their methodology blends technical ASO with behavioral lifecycle marketing (push notifications, in-app, email) and monetization strategy for subscription apps.

Unlike agencies that focus solely on performance marketing or short-term UA, Phiture brings a holistic, data-driven approach that integrates growth strategies with CRM, in-app engagement, and scalable experimentation. They’re a go-to partner for apps that care as much about what happens after the install as they do about acquiring users in the first place.

Headquarters: Berlin, Germany

Year Founded: 2016

Team Size: 100+ employees

Industries Served: Health & Wellness, Education Tech, Productivity Apps, Travel, Music & Entertainment, FinTech, SaaS & B2B Apps

Core Services: Customer Retention, CRM, Performance Marketing, Subscription Optimization, Creative Services

Key Strengths

  • Lifecycle Marketing & Retention Expertise: Phiture is widely respected for its work in CRM, push notifications, in-app messaging, and email marketing, helping apps move beyond installs to retain users and increase LTV. They’re one of the few agencies with a dedicated Lifecycle Marketing team.
  • Growth Consulting Over Execution: Unlike execution-heavy agencies, Phiture is a strategic growth partner. They work well with product teams who want a framework-driven, hypothesis-based approach to testing, iteration, and sustainable growth. 
  • Strong Industry Credibility & Education: Phiture runs one of the most respected mobile growth blogs and podcasts in the industry. They also host the ASO Conference and frequently publish white papers and frameworks, positioning them as educators and thought leaders, not just service providers. 

Case Studies: Headspace, Clue, Foodspring

3. Gummicube

Gummicube logo – one of the leading app marketing agencies.

Gummicube was one of the first agencies dedicated purely to ASO, and they’ve maintained a leadership position by building their own platform called DATACUBE. This platform is a proprietary ASO research and performance tool that collects live mobile data (not just web search proxies) to inform keyword targeting and creative optimization.

Their process for optimization goes beyond just metadata. Their teams specialize in designing, testing, and optimizing app store assets for both iOS and Android. Because Gummicube also runs Apple Search Ads (ASA) campaigns, their approach is a hybrid of organic and paid to ensure visibility aligned with overall ASO efforts.

Headquarters: San Jose, California

Year Founded: 2011

Team Size: 100+ employees

Industries Served: Gaming, Entertainment & Media, Security, Food Delivery, eCommerce & Retail, Travel, Finance

Core Services: ASO Keyword & Conversion Optimization, Creative Services, Reputation Management, ASO Measurement, Apple & Google Ads, A/B Testing, App Launch, App Promotion

Key Strengths

  • ASO-First DNA: ASO is not an add-on for them – it’s their core service. Their processes and tools are purpose-built for app store visibility.
  • Enterprise-Ready: They’ve worked with big names in the industry like McAfee, NBC, Dawn of Titans, GrubHub, and BET. This demonstrates their ability to work across various industries and be successful in helping businesses achieve their app growth goals. 
  • Full-Funnel Alignment: By aligning ASA with ASO strategies, Gemmicube helps clients maximize visibility and conversions across both paid and organic channels, creating a compounding growth effect. 
  • Visual A/B Testing: Their Splitcube platform helps clients test icons, screenshots, and videos in a real App Store/Play Store environment before going live. 

Case Studies: Sephora, AVIS, Carvana

4. App Radar

App Radar logo – one of the leading app marketing agencies.

App Radar is unique in combining a powerful DIY ASO tool with hands-on agency support. This makes them ideal for teams that want visibility into performance but also need an expert to help them execute and scale it.

Their platform includes features like automated keyword rank tracking, competitor monitoring, localization management, metadata change logs, and A/B testing, making them a popular choice among in-house marketing teams and product managers who want transparency and control.

They also provide performance-focused Apple Search Ads and Google UAC services that clients can directly tie into their ASO strategy. This organic and paid alignment helps boost efficiency across channels.

Headquarters: Graz, Austria

Year Founded: 2015

Team Size: 100+ employees

Industries Served: SaaS, Wellness & Fitness, Education, Gaming, Finance, Lifestyle

Core Services: App Store Optimization (ASO), Apple Search Ads & Google App Campaigns, Creative Asset Optimization, Localization Services, Competitor Tracking & Keyword Research, Self-Serve ASO & Managed Services

Key Strengths

  • DIY & Managed Services Hybrid: Their combined approach is great for companies that want to use a tool but also work with an expert team.
  • Localization at Scale: Their system streamlines keyword localization and metadata updates for dozens of markets at once, which is perfect for global apps.
  • Cross-Team Collaboration Tools: Built for marketers and developers to work together. This is helpful for internal teams managing ASO along with product updates. 
  • Mid-Market Specialists: While they can handle larger accounts, App Radar shines with mid-size businesses and growth-stage apps looking to level up.

Case Studies: eSound, Monkee, Chatterbug

5. Yodel Mobile

Yodel Mobile logo – one of the leading app marketing agencies.

Yodel Mobile takes a holistic approach to app marketing by blending ASO, user acquisition, and creative optimization into one unified strategy. They focus on driving installs while optimizing the user journey overall, from discovery to retention.

One of their most distinguishing features is their emphasis on creative optimization. Yodel heavily invests in crafting conversion-driven visuals, like icons, screenshots, and preview videos that are tested and refined to improve conversion rates.

And while they may be headquartered in London, Yodel Mobile works with global brands and offers regional expertise, especially in European markets. They cater to both large enterprise apps and smaller startups looking to scale.

Headquarters: London, UK

Year Founded: 2007

Team Size: 20+ employees

Industries Served: Gaming, Entertainment & Streaming, eCommerce & Retail, Fitness, Health, EdTech, and Travel

Core Services: App Store Optimization, Mobile User Acquisition, Performance Marketing, Creative Strategy & Asset Optimization, Conversion Rate Optimization (CRO), Mobile App Marketing Strategy, Analytics & Reporting

Key Strengths

  • Creative Optimization & Testing: Yodel’s team has extensive expertise in designing and testing creative assets. This goes beyond just app listing visuals but also includes paid ad creatives like banners and videos to maximize CPI and ROAS. 
  • Cross-Channel Expertise: They combine ASO with user acquisition (paid channels), offering a full-funnel approach to app marketing. Their cross-channel strategies ensure organic growth aligns with paid campaigns.
  • Strong European Focus: Yodel has deep knowledge of European app markets, making it a strong choice for brands focusing on the UK, EU, and surrounding regions. They also work globally, with experience in North America, APAC, and LATAM.
  • Adaptability for Different App Types: Yodel works across a range of industries, from entertainment to education, and can scale for enterprise-level apps or smaller, more agile startups.

Case Studies: B&Q, GuideAlong, Hoppa

6. ConsultMyApp

ConsultMyApp logo – one of the leading app marketing agencies.

ConsultMyApp is highly focused on data-driven strategies that optimize organic and paid app visibility. Their approach integrates real-time performance analytics and market insights to ensure campaigns are targeted and effective.

They also provide end-to-end solutions, including ASO for visibility, user acquisition for scaling, and creative asset optimization to maximize conversion rates. They’re skilled in helping with app re-launches or new app launches requiring strong market entry.

One of ConsultMyApp’s unique strengths is its ability to help brands create a strong first impression with optimized metadata, creative assets, and targeted acquisition strategies. They work closely with teams to ensure the app’s initial launch momentum leads to sustained success.

Headquarters: London, UK

Year Founded: 2015

Team Size: 50+ employees

Industries Served: Gaming, Hospitality, eCommerce, Streaming, Education, Finance, Health & Fitness

Core Services: App Store Optimization, Mobile User Acquisition, App Marketing Strategy & Consulting, Creative Asset Optimization, App Launch & Re-Launch Strategies, App Store Conversion Rate Optimization

Key Strengths

  • Tailored App Marketing Strategies: They create customized strategies for each client, focusing on specific goals, whether that’s boosting downloads, improving rankings, or increasing retention. Their ability to tailor marketing plans makes them a good fit for apps of all sizes.
  • Cross-Platform Support: ConsultMyApp provides support for both iOS and Android apps, offering cross-platform strategies that ensure consistency and performance across the two main app stores.
  • Data & Analytics Focus: They emphasize monitoring and optimizing performance, with a focus on real-time data analysis to make agile changes to campaigns and ensure the highest return on investment (ROI).

Case Studies: Papa John’s, Grab, Simba

7. MobileAction

MobileAction logo – one of the leading app marketing agencies.

MobileAction combines ASO with in-depth mobile analytics and user acquisition data. Their platform gives marketers insights into keyword rankings, competitor performance, app store trends, and paid media performance all in one place.

Their platform provides real-time app performance tracking, allowing clients to adapt their strategies quickly based on performance metrics, market trends, and competitive movements. Their ASO and user acquisition solutions are powered by their App Store Intelligence platform, which provides app visibility metrics, keyword tracking, install estimates, and app trends.

In addition to ASO, MobileAction integrates paid user acquisition strategies into its offerings. This includes campaign optimization for Apple Search Ads and Google Universal App Campaigns (UAC), ensuring that both organic and paid efforts are aligned.

Headquarters: San Francisco, California

Year Founded: 2013

Key Strengths

  • Unified Platform for ASO and UA: MobileAction offers a comprehensive platform that provides both ASO and paid user acquisition (UA) tools, along with deep competitive insights. This integration helps clients optimize both their organic and paid strategies efficiently.
  • Data-Driven User Acquisition Strategy: MobileAction integrates user acquisition data with ASO efforts, helping brands make smarter decisions about where to allocate resources and optimize their campaigns across channels.
  • Broad Expertise: MobileAction serves a wide range of industries, with strong capabilities for apps focused on scaling via paid acquisition in addition to organic ASO.

Case Studies: Square, Kwalee, Entain

8. YellowHEAD

YellowHEAD logo – one of the leading app marketing agencies.

While many app marketing agencies focus narrowly on media buying or ASO, YellowHEAD stands out for its creative approach powered by its proprietary AI technology. With their global client base, YellowHEAD combines performance marketing, app store optimization, and AI creative analysis to help apps scale intelligently and efficiently.

What sets them apart is their in-house platform, Alon, which uses machine learning to analyze ad creative performance across platforms like Meta, Google, TikTok, and Apple Search Ads. This allows their team to make faster, data-informed creative decisions – a major differentiator in an industry where creative fatigue can crush ROI.

Headquarters: New York City, New York

Year Founded: 2013

Team Size: 50+ employees

Industries Served: Mobile Gaming, eCommerce & Retail, Health & Fitness, Finance, Media & Entertainment, Lifestyle & Productivity

Key Services: App Store Optimization, Paid User Acquisition, Creative Services, Conversion Rate Optimization, Influencer Marketing, SEO & Web Marketing

Key Strengths

  • Creative Optimization at Scale: With their in-house creative team and a performance-first mentality, YellowHEAD delivers high-quality ad creatives and app store assets that are tested and refined to increase ROI. 
  • AI-Powered Analytics: Their proprietary platform, Alpaca, offers insights into which creatives, channels, and formats perform best, allowing for faster optimization cycles and predictive creative insights.
  • Global Campaign Execution: With a globally distributed team, YellowHEAD can execute local and international campaigns, particularly across North America, Europe, and Latin America.
  • Influencer & Paid UA Integration: They’re one of the few mobile marketing agencies that blend influencer marketing with data-backed user acquisition, making them especially effective for consumer brands.

Case Studies: HUD, Canva, Archer

9. Incipia

Incipia logo – one of the leading app marketing agencies.

Incipia is known for its analytical and highly technical approach to mobile marketing. They are specialists in advanced ASO tactics beyond basic keyword research. They also excel in their strategic management of paid ads.

Unlike creative-led agencies, Incipia works best with product and performance-driven teams. They bring a deep knowledge of mobile growth mechanics and offer consulting that focuses on LTC, CAC, retention, and monetization.

They’ve worked extensively with startups, scale-ups, and VC-backed companies, offering high-impact growth strategies while being lean and adaptable. Their consulting-led model works well for companies that already have design and dev resources in-house and primarily need a strategic marketing partner.

Headquarters: Royal Oak, Michigan

Year Founded: 2015

Team Size: 25+ employees

Industries Served: Fintech, Productivity, Health & Wellness, B2B SaaS, Startups, Education

Key Services: App Store Optimization, Paid User Acquisition, Apple Search Ads and Google UAC management, Analytics & Reporting, A/B Testing, Conversion Optimization

Key Strengths

  • Expert Apple Search Ads Management: One of the few agencies that has deep specialization in ASA, helping brands scale with exact match targeting, keyword segmentation, creative sets, and bid optimization.
  • Custom Analytics & Reporting: Incipia offers custom dashboards and weekly/monthly performance reports that go deep on the metrics product marketers care about: CPI, ROAS, LTV, churn, etc.
  • Fractional Support Model: Ideal for teams that need strategic support without a full in-house growth team. They’re used to working as an extension of product/marketing/dev teams.

Case Studies: Case studies are currently unavailable, but you can check out their blog.

10. App Guardians

App Guardians logo – one of the leading app marketing agencies.

App Guardians focuses on practical, ROI-driven mobile growth, combining ASO with strategic paid user acquisition across both major platforms. They offer hands-on management and consultation for companies that want direct support from experienced mobile growth strategists.

They’re one of the few boutique agencies that specialize in in-app event optimization, which is a newer tactic for increasing visibility on the App Store. This positions them well for clients looking to go beyond metadata updates and into dynamic content promotion.

As a smaller, boutique agency, App Guardians tends to work well with mid-size apps or growing startups. They provide highly customized support, with pricing and scope designed for lean teams that need expert execution without the overhead.

Headquarters: Vancouver, Canada

Year Founded: 2018

Team Size: 25+ employees

Industries Served: Gaming, Health & Wellness, Finance, Education & Productivity, eCommerce, Entertainment & Streaming

Key Services: App Store Optimization, Apple Search Ads & Google UAC Management, Mobile User Acquisition, Conversion Rate Optimization, In-App Event Optimization, Analytics & Performance Consulting, Localization & International Growth Strategy

Key Strengths

  • Tactical, Execution-Focused Team: Clients often work directly with experienced growth strategists, not entry-level account managers. Their approach is hands-on and highly tactical.
  • Clear, Transparent Reporting: They’re known for clean dashboards and transparent campaign insights, which is especially valuable for in-house teams juggling multiple vendors or channels.
  • Strong in International Growth & Localization: App Guardians has experience helping apps localize for new markets as well as optimizing keyword strategies, creatives, and events for region-specific performance.

Case Studies: Twist, Ninja Number, Diamond App Group

11. ComboApp

ComboApp logo – one of the leading app marketing agencies.

ComboApp is a mobile marketing agency that goes beyond just UA and ASO. They offer end-to-end support from pre-launch planning through post-launch growth. This includes strategy, branding, PR, monetization consulting, and even app development advisory. They’re well-suited for founders and teams building from the ground up.

ComboApp has deep roots in complex verticals like EdTech, healthcare, and B2B SaaS, where compliance, messaging, and UX are crucial. They’re comfortable navigating longer sales cycles, HIPAA/GDPR requirements, and value prop-heavy app experiences.

Additionally, their team includes UX/UI advisors, designers, and developers. This makes them particularly useful for companies that want a marketing partner who can also weigh in on app experience, flow, and product-market fit.

Headquarters: Chicago, Illinois

Year Founded: 2009

Team Size: 25+ employees

Industries Served: EdTech, Healthcare, Wellness, B2B SaaS, Finance & Fintech, Lifestyle & Utility, Startups & New App Launches

Key Services: App Store Optimization, Mobile App Marketing Strategy, User Acquisition, App Launch Strategy, Product Positioning & Branding, PR & Influencer Outreach, App Monetization Strategy, Creative & Development Support

Key Strengths

  • Go-to-Market Strategy: ComboApp is often brought in at the early stages to shape launch strategy, covering everything from target audience research and positioning to PR, influencer marketing, and app store readiness.
  • Holistic App Growth Support: Instead of offering isolated services, they act as an extension of your team, combining organic, paid, and earned media efforts into a single strategic roadmap.
  • Experience in Regulated & Complex Markets: Their portfolio includes education, medical, and finance apps, making them a strong partner for apps that need to communicate clearly, build trust, and navigate regulations.
  • Customizable Campaign Structures: They’re flexible with budget tiers and engagement types, offering both consulting retainers and campaign-based execution depending on your stage and goals.

Case Studies: Good2Go, Dolby, Invasion Modern Empire

12. SEM Nexus

SEM Nexus logo – one of the leading app marketing agencies.

SEM Nexus is positioned as a one-stop shop for startups, offering both app marketing and app development under one roof. This makes them ideal for early-stage companies looking for support across the product and growth lifecycle, especially when launching a new app.

They take a performance-driven approach to marketing, handling everything from creative production and UA ad buying to landing page design, app store optimization, and CRO, making them a strong fit for brands that want an agile, test-and-learn growth partner.

SEM Nexus often helps apps go from concept to market, guiding startups through MVP development, user testing, launch strategy, and early traction campaigns. They’re known for being hands-on and fast-moving.

Headquarters: Great Neck, New York

Year Founded: 2017

Team Size: 25+ employees

Industries Served: Lifestyle Health & Wellness, Social & Entertainment, Education, Finance, eCommerce & DTC, Startups of All Kinds

Key Services: Mobile App Marketing & User Acquisition, App Store Optimization, App Launch Campaigns, Paid Media, Influencer Marketing, App Design & Development, Web Design & Branding

Key Strengths

  • All-in-One for Startups: They combine development + marketing to support startups from ideation through launch and scale. This is especially helpful for non-technical founders or small teams.
  • Influencer Marketing with a Mobile Focus: They run micro-influencer campaigns that are tailored to drive downloads and engagement, not just impressions — a unique value-add for consumer-facing apps.
  • Startup-Speed Execution: Their team is known for being highly responsive and scrappy, making them a good match for startups moving quickly and needing support without the red tape of large agencies.
  • Budget-Friendly Packages: SEM Nexus offers startup-tier pricing with the option to bundle development + growth services, appealing to early-stage apps that need to stretch their budgets.

Case Studies: CellMyListing, Cheersmate, Hatched

13. Kurve

Kurve logo – one of the leading app marketing agencies.

Kurve is a growth marketing consultancy known for its work with scaling startups and SaaS companies. While they do offer ASO and mobile UA, they stand out for their strategic depth, often partnering with clients as fractional growth leads to guide overall strategy, not just execution.

Kurve integrates marketing with product analytics and lifecycle optimization, which makes them well-suited for freemium or subscription-based apps that rely on user behavior to drive monetization. They’re particularly strong at retention-driven strategies.

Unlike most app marketing firms that skew heavily B2C, Kurve is comfortable across B2B SaaS, marketplaces, and consumer apps, making them ideal for apps that blur the lines, like fintech, healthtech, or workplace productivity platforms.

Headquarters: London, UK

Year Founded: 2014

Team Size: 100+ employees

Industries Served: Fintech & Finance, Health & Wellness, Productivity & SaaS, Education, Marketplaces, Subscription-Based Apps

Key Services: App Store Optimization, Paid User Acquisition, Growth Marketing Strategy, SEO & Content Marketing, Product Marketing, Funnel Optimization, Analytics & Attribution Consulting

Key Strengths

  • Cross-Channel Growth Execution: Their team manages ASO, paid social, Google UAC, and Apple Search Ads, but always ties campaigns back to unit economics and LTV, not just CPI.
  • Content & SEO Integration: For apps that also operate on the web or rely on search visibility, Kurve blends app growth with organic acquisition strategies, including content marketing and SEO, a rare combo in the mobile growth world.
  • Fractional Growth Leadership: They’re often embedded with clients’ teams as fractional heads of growth, helping fill a strategic gap for startups that need senior-level thinking without full-time hires.

Case Studies: Coconut, BackThen, Bounty

Your App Growth Deserves a Great Partner

The mobile growth landscape moves fast, and the difference between a breakout app and a forgotten one often comes down to strategy, execution, and the partners you trust to deliver both.

From ASO wizards and media buying experts to full-funnel growth teams, the agencies on this list represent top talent in app marketing today. Each brings a unique perspective to scaling apps across acquisition, engagement, and monetization, but ultimately, the best partner is the one that aligns with your goals, stage, and product model.

If you’re looking for a performance-obsessed, full-stack growth team that doesn’t just run campaigns but helps build the machine, NoGood is the team to beat. We’ve helped apps in fintech, health, SaaS, and beyond go from early traction to breakout scale, and we’d love to help you do the same.

App Marketing Agencies: FAQs

How do I choose the best app marketing agency for my app?

Look for agencies with experience in your vertical, a proven track record of results, and services that match your growth needs, whether that’s user acquisition, ASO, paid ads, influencer marketing, or lifecycle optimization.

What’s the difference between ASO and paid UA?

ASO (App Store Optimization) improves your app’s organic visibility and conversion rate in the app stores. Paid UA (User Acquisition) involves running targeted ads on platforms like TikTok, Meta, Google, and Apple Search Ads to drive installs.

How long does it take to see results?

Timelines vary, but many agencies begin showing traction within the first 1–3 months through improved install rates, ROAS, or ASO performance. Long-term growth typically compounds over 6–12 months.

The post The 13 Best App Marketing Agencies in the Game appeared first on NoGood™: Growth Marketing Agency.

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How to Create a B2B Customer Journey: Tips, Mapping & Strategies https://nogood.io/2025/02/03/b2b-customer-journey/ https://nogood.io/2025/02/03/b2b-customer-journey/#respond Mon, 03 Feb 2025 18:21:16 +0000 https://nogood.io/?p=44607 Learn how to map the B2B customer journey, identify key touch points, address pain points, and optimize engagement to improve conversions and build lasting customer relationships.

The post How to Create a B2B Customer Journey: Tips, Mapping & Strategies appeared first on NoGood™: Growth Marketing Agency.

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Chart showing two-thirds representing Gen Z and Millennials and one third representing Gen X and Baby Boomers

The pace of change in sales and marketing, like the rest of life, continues to accelerate. The B2B sales cycle used to involve a lot of, well, salespeople. That’s no longer the case in many situations, and younger generations – Millennials and Gen Z make up roughly two-thirds of B2B buyers – prefer to learn from your website, not your people.

“Lack of understanding about Millennial and Gen Z buying behaviors can adversely affect providers’ ability to reach, engage, and ultimately win these buyers over,” explains Amy Hayes, Forrester’s vice president and research director.

New trends in SEO continue to unfold. As zero-click searches surge, the days of Googling a product or service and heading to a website may fall by the wayside. Answer Engine Optimization (AEO) has emerged as a new frontier, so now more than ever, answering your potential customers’ questions clearly and efficiently will provide the key to your B2B success.

With all this change, one thing has stayed the same: If you’re not mapping your customer’s journey, you’re lost.

The B2B sales cycle can take years. While digital marketing remains essential, relationships, events, and other factors may weigh heavily. For continued success in the B2B space, you may need to add a new skill: customer cartologist.

Why Map the Customer Journey?

Mapping a B2B customer journey does more than refresh your understanding of customer touchpoints. It helps by showing you where friction exists. Once you know where the friction is, you can work to remove it wherever possible to drive increased conversion rates. Without quality B2B customer journey mapping, you’ll miss out on accurate data-driven optimization opportunities.

A Bad Map Leaves You Lost

Graphic illustrating a straight line from point A to point B

Everyone has experienced it – you’re somewhere new, you need to get to your destination ASAP, and the map won’t load or your phone dies. You feel disoriented, which leads to desperate decisions, and often causes you to waste time turning one way, then backtracking after realizing you took the wrong turn.

The same truth applies to B2B marketing. With so many possible touchpoints, pretending your customer journey goes smoothly from A to B will have you focusing on the wrong problems and false solutions. Since B2B marketing often requires expensive initial outlays, a bad map wastes a significant amount of money.

The Buyer’s Journey vs. the Customer Journey

Bought a product recently? Was that the end of your interaction with the product or company? Probably (hopefully!) not, and that’s the difference between the buyer’s and customer journeys. The buyer’s journey ends with the purchase, whereas the customer journey continues on well after that point – think about the customer. Customer feedback, customer satisfaction, and customer service all play a pivotal role in the post-sale portion of the customer journey.

We recommend remapping your customer journey – not just the buyer’s journey – at least once a year. This doesn’t require an all-consuming process, but if you don’t rework the map after major changes, you’ll run your sales and marketing operations on bad data, so even data-driven decisions will miss the mark.

If your efforts conclude with the buyer’s journey, you miss out on learning how your customers turn into growth agents for your business, and how you might incentivize the acceleration of that process and scale results. Your relationship with your customer never ends with the sale.

What Are the 5 Stages of the B2B Customer Journey?

Funnel graphic illustrating the different stages of the customer journey

The B2B customer journey includes many touchpoints along the way, but we can break up the voyage into a handful of specific phases:

1. Awareness

Your potential customer runs into a problem that needs a solution. For example, an analytics provider stops offering integration with a major platform, and your potential customer needs either a patch or an entirely new provider. Your customer starts casually asking around, and hears your company’s name mentioned by a friend in the same industry or sees your video on LinkedIn. They may follow that up with an online search and read a blog post about the topic, but they’re not ready to sign a deal yet, and will dive in deeper in the next phase.

2. Consideration

The potential customer now begins investigating in detail, perusing your website and those of your competitors to find the best value. This phase will include zero-click searches, conversations with industry allies, focused pricing and product comparisons, and more, so it’s time for your marketing team to shine. Make sure your marketing efforts, including SEO, AEO, U/X, and social media, match the moment.

3. Purchase

You did it! The potential customer has become a buyer, and you’ve reeled in the big fish. Don’t throw the fish back into the ocean – continue the relationship to the next stage.

4. Retention

The contract nears its completion and you negotiate another term, right? No! Oftentimes, the B2B customer journey includes multiple decision makers and different end users; this means you need to foster at least one advocate on the client side at various levels of the organization.

Earn loyal customers through excellent service and a great product. Then, track sales data on the retention phase so you can optimize when and how you approach re-upping, as well as what upsell opportunities make sense for different types of clients. Transform customer retention from a hope into a plan.

5. Advocacy

Thanks to a great experience, your customer becomes a brand advocate, helping you drive even more revenue. Include a referral program to convert this word-of-mouth boost into a, well, conversion machine. Consider double-sided incentives, where the referrer and referred both benefit.

How to Map the Customer Journey

Graphic showing how a customer might move through the five stages of the customer journey

Since the B2B customer journey generally involves multiple stakeholders, you’ll need to create buyer personas: characters who represent your B2B customers, based on your customer data. Perfect personas don’t exist, but they’ll help you tell your customer’s story. Depending on your offering, you’ll need to work on several personas, including users, managers, directors, and C-Suite executives.

Before you start mapping, gather your customer data. This includes customer touchpoints across a variety of channels: marketing, sales, customer service, and beyond. With more and more touchpoints popping up over time (think of how many social media and marketing channels you operate, let alone physical touchpoints), customer journeys swerve and follow anything but a linear path. Did your CEO speak at a conference where one of your buyer personas attended? That’s a touchpoint. Did you run an ad in a trade publication? Touchpoint.

Take that data and lay it on top of the five stages you just read about above. This will be a visual exercise, so you may want to draw on a whiteboard, or use a digital space like Miro.

It won’t be possible to track some touchpoints, which means they reside in the dark funnel – the realm of contact with potential buyers or existing customers not attached to a pixel or tag for easy attribution. From a conversation with a cousin in the same field to a Facebook group discussion or a group text, these steps don’t fit neatly into a typical sales funnel.

Don’t let this distract you. Plot customer touchpoints on your board and insert data wherever possible. From surveys and digital tracking, do you know that 50% of your conversions include organic social media posts? Can you say that half of potential buyers who download your white paper convert? Use whatever data you have, and aim to include more as you gather it over time, filling in the gaps.

Take these points on the map and connect them, with details about pain points and emotions your buyer personas encounter from step to step. Use as much detail as you can along the way. For example, you might note that when users hit your landing page, they run into a redirect, degrading their experience and causing a drop-off in users who would likely move toward the next touchpoint, and ultimately convert.

Uncovering friction your team had no idea existed creates optimization opportunities to push potential customers toward the bottom of your funnel and beyond.

Invest in Mapping Your Customer Journey

If you haven’t taken a hard look at your customer journey in the past year, start the process now. The investment of time and energy will prove well worth it. Mapping your customer journey may seem daunting, but it helps identify friction, soothe customer pain points, improve conversion rates, and lead to fulfilling your ultimate goal: increasing revenue.

B2B Customer Journey FAQs

When do I need to map out a B2B customer journey?

ASAP if you haven’t done so in the last year, or since any major changes were made to your website or sales process.

What B2B customer journey and buyer’s journey terminology do I need to know?
  • Buyer personas: A character created to represent your B2B customers, based on your customer data. You may have a number of personas, depending on your offering and customer behavior.
  • Customer touchpoints: Any customer interaction with your brand. From meeting with an employee to seeing an ad on social media, touchpoints take place before, during, and after a sale.
  • Pain points: The issues – big and small – that potential customers need your help in fixing.
  • Dark Funnel: A customer’s buying journey touchpoints not easily tracked – or tracked at all – by attribution software.
  • Community-Based B2B Marketing (CBM): An approach that focuses on building and nurturing relationships with potential customers through online communities and social media.
How long is a typical B2B buyer’s journey?

This depends on your product or service. Generally, the more expensive the purchase, the longer it takes. The B2B sales cycle often lasts between six months and two years.

When it comes to renewing existing contracts, the actual decision-making time may fly faster than expected, even if the agreement on final contract(s) is dragged out or negotiated for long periods of time.

What is the difference between a buyer’s journey and a sales funnel?

A buyer’s journey is every step along the way toward a purchase for a customer. A sales funnel is where your company comes in, from the first touchpoint to the close of the deal. Your sales funnel will likely not start the buyer’s journey, but rather intersect with it.

The post How to Create a B2B Customer Journey: Tips, Mapping & Strategies appeared first on NoGood™: Growth Marketing Agency.

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25 Top Salesforce Consulting Companies in 2025 https://nogood.io/2024/09/05/salesforce-consulting-companies/ https://nogood.io/2024/09/05/salesforce-consulting-companies/#respond Thu, 05 Sep 2024 12:59:00 +0000 http://nogood.io/?p=17031 Discover leading Salesforce consulting companies aiding Fortune 500 brands in maximizing their CRM and cloud solutions.

The post 25 Top Salesforce Consulting Companies in 2025 appeared first on NoGood™: Growth Marketing Agency.

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Since its inception in 1999, Salesforce has climbed the ranks to become one of the premier tech giants in the world. Their current market cap is worth over $160 billion and is still rising. This unique SaaS product is amongst the most widely used technology platforms on the market today, with over 150,000 customers ranging from small businesses to Fortune 500 companies. At its core, the software is a CRM and cloud computing SaaS product, but over the last 20 years, Salesforce has gone through many evolutions and is used in many use cases. The software is truly committed to customer success and helps businesses track customer experience and activity.

However, as Salesforce has evolved, so has its implementation and maintenance process. Whether you’re trying to transition to Salesforce or trying to improve it in your current organization, finding experts who can help you with this software can truly be beneficial in the long run. We’ve put together a vetted list of some of the best Salesforce consulting companies. These companies or agencies offer exclusive CRM consulting services for software like Salesforce and NetSuite and are committed to guiding your business through even the most complex Salesforce roadmaps to ensure you get the best ROI.

Here are the 25 top Salesforce consulting companies in the world in 2025:

  1. NoGood
  2. iTransition
  3. Avenga
  4. Abelian
  5. Cynoteck Technology Solutions
  6. Coastal Cloud
  7. Synebo
  8. Publicis Sapient
  9. Silverline
  10. Dazeworks
  11. Configero
  12. Cloudmasonry
  13. Softserve
  14. Tieto
  15. Simplus
  16. Peeklogic
  17. Ascendix technologies
  18. Affirma Consulting
  19. Unosquare
  20. Cloudsquare
  21. Algoworks
  22. Hyperlink Infosystem
  23. SENLA
  24. Sciencesoft
  25. Birlasoft
  26. Onilab

1.NoGood

NoGood logo

Founded: 2017

Company Size: 50- 100 employees

Location: Soho, New York – Miami, Florida

Clients: Bytedance, Exelon, P&G, Fratelli Carli

Case Studies: View All Case Studies

NoGood has consulted and successfully led Fortune 500 companies & some of the biggest brands in the world with our Salesforce implementation. We have a team of dedicated professionals and experts who can guide organizations through even the most difficult technology transitions and roadmaps. We are focused on delivering seamless solutions in order to help businesses build strong foundations.

2. Itransition

itransition company logo

Founded: 1998
Company Size: 3,000+ employees
Location: Decatur, GA, USA
Clients: Adidas, Toyota, PayPal

Case Studies: View All Case Studies

Itransition is a reliable Salesforce consulting and implementation partner, helping organizations across 20+ industries unlock the full potential of the Salesforce ecosystem. Backed by over a decade of experience and a dedicated Salesforce Center of Excellence, Itransition provides comprehensive Salesforce services – from strategic consulting and solution architecture to customization, development, integration, migration, and ongoing support. With a team of 100+ certified Salesforce professionals, the company delivers tailored CRM solutions that help businesses streamline their core operations, improve customer engagement, and drive long-term business value.

3.Avenga

avenga

Founded: 2019

Company Size: 1000+ employees

Location: Cologne, North Rhine-Westphalia

Clients: M3 Healthcare Technologies, HDI, Opel

View All Case Studies

Avenga works across many different verticals and industries offering a variety of services. Their expertise in Salesforce solutions including administration, consulting, configuration, integration, product development, implementation, customization, training, and support. They have delivered over 100+ successful Salesforce projects to clients.

4.Abelian

abelian

Founded: 2017

Company Size: 11-50 employees

Location: Irvine, California

Clients: Vonage, Flowgear, Ringlead

View All Case Studies

Abelian is a certified Salesforce consulting partner and their services include Salesforce configuration, app development, system integrations, and support. Their team consists of experienced marketers who have 50+ Salesforce certifications. As a Salesforce consulting company, Abelian wants to help clients achieve a personalized salesforce experience and they achieve this through an agile methodology.

5.Cynoteck Technology Solutions

cynoteck

Founded: 2008

Company Size: 50-100 employees

Location: Dehradun, Uttarakhand

Clients: ALTA, Blood Hound, Cadence Power

View All Case Studies

Cynoteck understands the needs of their clients and helps consult on strong Salesforce solutions that are tailor-made to produce the best results. They cover the entire spectrum of end-to-end services in Salesforce, which has pleased clients all over the world.

6.Coastal Cloud

coastal-cloud

Founded: 2012

Company Size: 200-250 employees

Location: Palm Coast, Florida

Clients: Fairpoint Communications, Advent Health, Powerscore

View All Case Studies

Coastal Cloud is committed to improving businesses everywhere with expert Salesforce consulting services. As the only Salesforce platinum partner located in Florida, Coastal Cloud is dedicated to helping clients move away from legacy systems and solutions. They want to partner with clients to plan and execute next-generation Salesforce solutions.

7.Synebo

synebo

Founded: 2015

Company Size: 50-100 employees

Location: Dover, Delaware

Clients: Outbrain, Zoomin, IBM

View All Case Studies

Synebo has a strong team with a wide range of certifications and experience in Salesforce technologies and products. The company has worked with clients in diverse groups of industries. Synebo is committed to bringing your business a full range of services, capabilities, and benefits from the Salesforce platform.

8.Publicis Sapient

publicis-sapient

Founded: 1990

Company Size: 15,000+ employees

Location: Boston, Massachusetts

Clients: BOFE, hubNashville, Dyno Nobel

View All Case Studies

Publicis Sapient is an end to end expert and Salesforce platinum partner. They have implemented more than 1500 Salesforce projects across the globe. Their agile approach leads to highly developed and customized solutions for customers.

9.Silverline

silverline

Founded: 2009

Company Size: 300-350 employees

Location: New York, New York

Clients: Baxter Credit Union, Full Swing, Mindwize

View All Case Studies

Silverline is a top-rated Salesforce platinum partner and are experts in the healthcare and financial services industry. The company understands a successful Salesforce implementation requires a lot of moving parts. This includes a strong team and process. The Silverline team is committed to guiding you through the complete Salesforce journey from strategic planning to implementation and support.

10.Dazeworks

dazeworks

Founded: 2015

Company Size: 50-100 employees

Location: San Francisco, California

Clients: National Geographic, PubNub, Adecco

View All Case Studies

Dazeworks has a team of dedicated experts who are always up to date on the latest advancements in Salesforce products and the overall ecosystem. Their ability to execute and consult on all fronts in the Salesforce platform continues to satisfy its customers.

11.Configero

configero

Founded: 2009

Company Size: 0-50 employees

Location: Atlanta, Georgia

Clients: Jasper Contractors, United Way, Fiberlight

View All Case Studies

Configero is an award-winning Salesforce consulting company has worked and provided solutions for industries ranging from healthcare and financial services to construction and technology. Through its unique analysis, Configero delivers seamless integration with Salesforce for clients.

12.CloudMasonry

cloudmasonry

Founded: 2018

Company Size: 0-50 employees

Location: Chicago, Illinois

Clients: Clickbooth, Flexera, Beamery

CloudMasonry has a team of professionals who’ve had a minimum of 5 years of experience working with the Salesforce platform. As a full-service Salesforce provider, they partner and guide your brand through every stage of the Salesforce transition.

13.Softserve

softserve

Founded: 1993

Company Size: 0-50 employees

Location: Austin, Texas

Clients: –

Softserve is a Salesforce partner and helps empower enterprise clients to deliver strong solutions within Salesforce technology. Softserve is good at solving even some of the most complex enhancements in the Salesforce suite of products.

14.Tieto

tieto

Founded:1968

Company Size: 0-50 employees

Location: Helsinki, Finland

Clients: Intrum, Svippr, Baloise Insurance

View All Case Studies

Tieto employs over 24,000 experts and works within a variety of industries from, from small local businesses to enterprises and the public sector. As certified Salesforce consultants, Tieto specializes in a number of different Salesforce products and takes pride in maximizing your brand’s business value with Salesforce implementations.

15.Simplus

simplus

Founded: 2014

Company Size: 500-550 employees

Location: Salt Lake City, Utah

Clients: MuleSoft, DocuSign, Baltimore Ravens

View All Case Studies

Simplus is a certified platinum Salesforce partner that has helped various organizations reach and exceed their business goals. They are committed to simplifying the Salesforce implementation journey and keeping customers happy. They have worked on over 2,000 projects and are still going strong.

16.Peeklogic

peeklogic

Founded: 2015

Company Size: 0-50 employees

Location: Cleveland, Ohio

Clients: –

Peeklogic has 6+ years of Salesforce consulting services, integration, app development, and project management. They have worked across industries like healthcare, automotive, marketing, and many more. This type of experience simply means Peeklogic can deliver results to all businesses.

17.Ascendix Technologies

ascendix-tech

Founded: 1996

Company Size: 0-50 employees

Location: Dallas, Texas

Clients: Highwoods properties, Granite, JLL

View All Case Studies

Ascendix technologies have been helping small, mid-size, and enterprise businesses implement Salesforce solutions since 2001. Their experience has given them unique perspectives on how to use Salesforce to solve all business needs.

18.Affirma

affirma

Founded: 2001

Company Size: 350-400 employees

Location: Bellevue, Washington

Clients: Time inc, MoneyTree, Crimson Care Registry

View All Case Studies

As a trusted Salesforce partner, Affirma Consulting helps organizations implement new features, enhance productivity, and improve processes for users. This company uses a proven set of methodologies to improve your Salesforce capabilities.

19.Unosquare

unosquare

Founded: 2009

Company Size: 500-550 employees

Location: Lake Oswego, Oregon

Clients: Seed, Axos Bank, Foundation Medicine

View All Case Studies

As a technology-first company, Unosquare delivers consulting services that are proven. Their veteran technology skills help them give clients tools that are simple and scalable. They have been one of the fastest-growing private companies in the last 5 years and they focus all their efforts on giving the best ROI for clients.

20.Cloudsquare

cloudsquare

Founded: 2017

Company Size: 0-50 employees

Location: Los Angeles, California

Clients: Final Draft, Real Vision, Bankroll

View All Case Studies

Cloudsquare helps organizations become more profitable and efficient across various industries. They create robust solutions on the Salesforce platform. Their forward-thinking and agile methodology is rooted in three core concepts: process, workflow, and automation.

21.Algoworks

algoworks

Founded: 2006

Company Size: 400-450 employees

Location: Noida, Uttar Pradesh

Clients: Dotrix, Phone2Location

View All Case Studies

As an end to end Salesforce expert, Algoworks knows how important it is to strategize and plan workflows for Salesforce solutions. The company is committed to transforming businesses and helping unleash the true potential of the Salesforce platform for all its clients.

hyperlink-infosystem

Founded: 2011

Company Size: 0-50 employees

Location: Ahmedabad, Gujarat

Clients: Papa Jones, Booth, Klippers

View All Case Studies

With over 100+ Salesforce experts, Hyperlink Infosystem is committed to providing consulting services at every stage of clients’ digital transformation. Hyperlink Infosystem develops and delivers Salesforce solutions across the globe and wants to help businesses reach their potential.

23.SENLA

senla

Founded: 2011

Company Size: 150-200 employees

Location: Minsk, Belarus

Clients: Abbott, Bosch, KPMG

View All Case Studies

SENLA is well-versed in integrating technology and software management processes and resources. They have successfully guided their partners through the most complex and custom Salesforce development plans. Their extensive experience allows them to solve these problems to help your company keep up with progress and gain even more profits.

24.Sciencesoft

sciencesoft

Founded: 1989

Company Size: 500-550 employees

Location: McKinney, Texas

Clients: Lixar, Tieto, TruMethods

View All Case Studies

Sciencesoft has been helping companies reach their goals since 1989. However, they still deliver some of the best work in Salesforce consulting. As a Salesforce partner, they have over 700 experts and certified Salesforce developers that can implement changes and deliver efficiency to your business.

25.Birlasoft

birlasoft

Founded: 1995

Company Size: 9000+ employees

Location: Pune, Maharashtra

Clients: –

Birlasoft provides both new and existing customers an array of solutions on the Salesforce platform. This includes design, implementation, data migration, custom development, and consultation services. They are committed to helping businesses create impact with high-level solutions.

26.Onilab

onilab

Founded: 2011

Company Size: 50-100 employees

Location: San Francisco, California

Clients: Robert Allen, Ren, Baublebar

View All Case Studies

Whether you’re just starting in Salesforce or need to further optimize your current workflow, Onilab can guide you through the whole process. Their consulting services include optimization of business processes, automation of tasks, and overall evaluation of performance on the Salesforce platform.

Frequently Asked Questions

How Many Salesforce Consultancies Are There?

There are thousands of Salesforce consultancies in existence, with approximately 2,166 of them listed on the Salesforce AppExchange marketplace. These consultancies specialize in implementing and optimizing the Salesforce product suite for various organizations. However, while there may be a multitude of consultancies, it’s crucial to recognize that not all of them are created equal.

Salesforce consultancies may appear to offer similar services on the surface, often using similar buzzwords and catchphrases in their marketing materials. Yet, the true differentiators lie in their abilities to deliver successful projects, understand and align with your business goals, and provide exceptional consulting experience. Choosing the right consultancy is pivotal because the wrong choice can lead to poor project delivery outcomes, unsustainable business transformation, budget wastage, and immense frustration.

What Is a Salesforce Consultant?

A Salesforce Consultant is a partner who helps businesses leverage the full potential of their Salesforce Customer Relationship Management (CRM) platform. These partners are highly skilled in technical expertise, business analysis acumen, project management skills, and change management capabilities.

Their primary responsibilities revolve around enhancing business processes and performance, ultimately leading to improved customer service and organizational efficiency.

What Sets a Consultancy Apart As a Front-Runner in the Salesforce Ecosystem?

Salesforce projects are intricate and need a delicate balance of various factors that can either make or break the success of a project. Trusting just any consultancy with the responsibility of managing your Salesforce org is a big decision.

To navigate this landscape effectively, it’s essential not to be more ‘blinded’ by marketing rhetoric than you were at the project’s inception. Instead, focus on several key factors when evaluating Salesforce consultancies like experience, expertise, and technical solutions.

Ultimately, choosing the right Salesforce consultancy involves in-depth research and careful consideration of their consulting experience, industry expertise, technical capabilities, and track record of successful projects. By aligning your organization with a consultancy that can truly deliver exceptional service and effective solutions, you can ensure the success of your Salesforce implementation or optimization project.

The post 25 Top Salesforce Consulting Companies in 2025 appeared first on NoGood™: Growth Marketing Agency.

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The 7 Best B2B Marketing Campaigns & What to Learn from Them https://nogood.io/2024/07/30/best-b2b-marketing-campaigns/ https://nogood.io/2024/07/30/best-b2b-marketing-campaigns/#respond Tue, 30 Jul 2024 10:00:00 +0000 https://nogood.io/?p=28421 Dive into the world's best B2B marketing campaigns. Gain insights and inspiration to create your own standout strategy.

The post The 7 Best B2B Marketing Campaigns & What to Learn from Them appeared first on NoGood™: Growth Marketing Agency.

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In B2B marketing, companies must effectively connect with their target customers. Crafting a compelling digital strategy that guides prospective customers through the customer journey is key.

Building trust and keeping your audience engaged before closing a sale requires multiple touchpoints.

Easier said than done, right? This article explores innovative B2B marketing examples that break tradition, offering valuable lessons and inspiration for businesses aiming to elevate their marketing plan.

What are B2B marketing campaigns?

A B2B marketing campaign targets other businesses instead of individual consumers. It promotes products or services crucial to the operations of business clients, like raw materials, components, or professional services.

Decision-makers within the client organization, such as purchasing and technical managers, actively participate in the purchasing process. Senior executives also play a role in prioritizing reliable suppliers for strategic products or services. A successful B2B campaign addresses the needs of all stakeholders involved in the purchasing journey.

B2B vs B2C Marketing Campaigns: Key Difference

B2B marketing aims to drive demand and generate B2B leads that businesses can convert into sales. B2C marketing campaigns focus on boosting community engagement and brand visibility to drive individual consumer sales.

What makes a good B2B marketing campaign?

A successful B2B marketing campaign hinges on several crucial factors contributing to its effectiveness. These elements are pivotal in ensuring your campaign resonates with your target audience, drives engagement, and leads to conversions.

Successful B2B marketing campaign factors include a well defined target market, strategic planning, creative marketing, effective distribution, and more.

1. Well-defined Target Market

A well-defined target market is the cornerstone of a successful B2B marketing campaign. This process includes identifying your audience by location, industry, and stage of business journey. By precisely defining your target market, you can develop a campaign that effectively addresses their specific needs and desires.

2. Strategic Planning

Effective B2B marketing campaigns necessitate strategic planning. This planning process involves setting clear business goals, pinpointing your target market, and establishing metrics to measure your progress. A strategic plan provides a roadmap for your campaign, helping you stay focused on your objectives.

3. Creative Marketing

Creativity is a driving force behind successful B2B marketing campaigns. Understanding your audience’s needs and interests is paramount to crafting engaging content that captures their attention. Storytelling is a potent tool in this regard, making your audience feel involved in your narrative. Additionally, the judicious use of visuals reinforces your message and enhances engagement.

4. Effective Distribution

Distribution can be categorized as direct or indirect. Direct distribution means selling your products or services directly to customers. This can be done through print, online ads, or sales representatives visiting customers in person.

Indirect distribution leverages third parties to reach potential customers, often through trade publications or word of mouth.

5. Performance Branding

A robust brand identity fosters trust with potential customers and facilitates lead conversion. Consistency in branding across all channels, including your website and social media, is crucial. A recognizable logo and branding elements that align with your industry bolster your credibility.

6. Engaging PR

Public relations (PR) is instrumental in enhancing brand awareness, generating leads, and nurturing relationships with potential customers. It also safeguards against negative publicity that can harm your reputation and deter potential sales.

7. Intuitive Website Design

A well-designed website is a linchpin of a successful B2B marketing campaign. User-friendliness, professionalism, and Search Engine Optimization are paramount considerations. A user-friendly website with consistent navigation and easy access to information is essential. Professional design ensures your website reflects your brand cohesively, while SEO-friendliness optimizes visibility on search engines.

8. Organized Call Center Design

Call centers have evolved into valuable customer engagement tools. A visually appealing call center can enhance customer interactions and lead generation. A clutter-free, user-friendly design is essential to prevent customer frustration and maintain positive interactions.

9. Hyper-Targeted Email Marketing

Email marketing is a potent tool for connecting with your audience and establishing emotional connections. Segmenting your audience allows you to tailor messages to specific groups while attention-grabbing subject lines accurately reflect the email’s content. You can efficiently foster brand trust and build connections with a wide audience by mastering email marketing.

7 Best B2B Marketing Campaigns

A B2B marketing strategy that proves successful for one business may not yield the same results for another. Nevertheless, this doesn’t imply we can’t draw valuable insights from industry experts. Here are seven exemplary B2B marketing campaigns that have hit the mark.

1. Spotify – Wrapped for Advertisers

2. IBM’s “Every Second Counts” Campaign

3. Mailchimp + VICE Media – Second Act

4. Employee Advocacy – Drift

5. “So yeah… We tried Slack” – Slack

6. Become a Host – Airbnb

7. “Hey World” – Upwork

1. “Wrapped for Advertisers” – Spotify

Spotify’s Wrapped campaign is a hit with every Spotify user. Since its launch in 2015, this yearly event has become a November tradition, sparking organic excitement repeatedly. When exploring what makes a successful B2B marketing campaign, Spotify turned to its loyal customer base for insights.

Wrapped for Advertisers taps into the same fascinating user data consumers eagerly await each year. However, it extends its appeal to businesses this time, giving them unprecedented insights into people’s musical preferences. What sets this campaign apart is its ability to turn user analytics into an exciting journey, highlighting opportunities and fostering a deep understanding of customer behavior.

What sets this B2B marketing campaign apart?

  1. Leveraging B2C familiarity: Spotify capitalizes on existing consumer recognition and affection by seamlessly integrating their B2B offering with the beloved B2C Wrapped campaign.
  2. Data-driven credibility: The campaign bolsters its claims with compelling statistics, showcasing the power of data to drive decisions.
  3. Social validation: Incorporating testimonials and positive reviews provides social proof, establishing trust in their B2B product.
  4. Consistency in brand voice: The campaign maintains Spotify’s distinctive brand tone, ensuring a cohesive and recognizable identity.
  5. Insightful trends: Revealing seasonal and demographic consumer trends and behaviors adds value, demonstrating a profound understanding of their target audience.

Takeaway B2B marketing insights

Audience insights are the cornerstone of this B2B marketing success. In fact, the ability to capture insights and measure performance is fundamental to the most successful B2B marketing campaigns.

Meaningful insights empower you to enhance your campaigns and communication continually. This principle extends far beyond audio advertisements. To excel, thoroughly analyze every aspect of your marketing campaigns. Identify what’s effective and where improvements are necessary. In B2B marketing, the key is analytics as the driving force behind performance improvement.

2. “Every Second Counts” – IBM

IBM's "Every Second Counts" Campaign

At the forefront of our list of exemplary marketing campaigns stands IBM’s ingenious initiative, aptly named Every Second Counts.”

Lucas Robinson, an esteemed figure at Crediful, provides insights into the campaign’s brilliance, emphasizing its multi-faceted approach. This strategy guides users to their landing page seamlessly and offers a captivating and interactive experience. Notably, incorporating video content instead of the conventional image format adds a poignant touch to the campaign.

What sets this B2B marketing campaign apart?

IBM’s “Every Second Counts” campaign distinguishes itself in several ways:

  1. Innovative multimedia approach: Instead of relying solely on images, the campaign boldly incorporates videos, providing a more immersive and emotionally resonant experience for the audience. This departure from the conventional image format adds a distinctive and poignant touch to the campaign.
  2. Multi-faceted engagement: The campaign’s multi-faceted approach leads users seamlessly to the landing page and immerses them in a captivating and interactive journey. It transcends the boundaries of traditional marketing by fostering a deeper connection with the audience.
  3. Strategic use of social media: IBM astutely harnesses the power of social media marketing within this campaign. By strategically deploying content across various social channels, the brand propels its messages directly to B2B and B2C audiences, maximizing its reach and impact.
  4. Alignment with audience needs: One of the campaign’s standout features is its alignment with its ideal customers’ diverse tastes and preferences. Recognizing that today’s consumers have varying information-seeking behaviors, IBM tailors its content to cater effectively to this spectrum of needs.

Takeaway B2B marketing insights

The key takeaway here, as highlighted by Robinson, is the significance of diversifying content to engage the audience effectively. Leveraging various marketing channels, particularly social media, is invaluable for propelling content forward.

In an era where competition for the attention of consumers is fiercer than ever, IBM’s “Every Second Counts” campaign sets a compelling example. Its innovative approach is a testament to the power of mixing media formats to deliver relevant content to the right people.

This campaign’s success underscores the importance of aligning marketing efforts with B2B and B2C customers’ needs and preferences. Companies can craft impactful B2B marketing strategies that resonate at every buyer journey stage by catering to ideal customers’ diverse tastes and information-seeking behaviors.

One notable aspect of IBM’s campaign is its astute utilization of social media marketing, a vital component of modern B2B marketing strategies. Businesses can funnel their marketing messages directly to B2B and B2C marketing audiences through strategic deployment across social channels.

3. “Second Act” – Mailchimp + VICE Media

Mailchimp + VICE Media – Second Act campaign

In B2B marketing excellence, Mailchimp and VICE Media’s collaboration in the Second Act campaign is a compelling example.

Within Mailchimp’s repertoire, this video campaign finds its place in the Series collection, showcasing the brand’s unwavering dedication to infusing a human touch into its identity through the craft of storytelling.

Centered around a musician as the protagonist, the narrative delves into his dreams, aspirations, and journey of self-discovery within a supportive LGBTQ+ music community.

What sets this B2B marketing campaign apart?

  1. Powerful human-centric storytelling: The campaign develops a powerful narrative that emphasizes humans and their stories, forging an emotional connection with the audience.
  2. Alignment with societal awareness: By championing LGBTQ+ inclusivity, the campaign aligns the brands with broader societal awareness and inclusiveness, resonating with diverse audiences.
  3. Feel-good factor: With a feel-good factor rating 10/10, the campaign strikes a chord with viewers, leaving a positive and lasting impression.

Takeaway B2B marketing insights

The key takeaway from this extraordinary B2B marketing endeavor is the art of humanizing brand content, even for brands that may not initially seem inclined to do so. Mailchimp’s willingness to experiment, as evidenced by its Smart Living and Films sections, complements VICE Media’s reputation for immersive and edgy publishing.

This collaboration dares to venture into uncharted territory in a space where many B2B marketers adhere to tried-and-tested campaign formulas. By encapsulating relatable human struggles and triumphs within their narratives, these B2B brands draw their audience deeper into the stories and, consequently, closer to the brands themselves.

The synergy achieved through this partnership, with resources pooled to maximize results and reach, underscores the potential rewards of bold experimentation in B2B marketing. It reminds us that, in the marketing world, exploring unconventional ideas that stand out from the crowd sometimes pays off handsomely.

4. “Employee Advocacy” – Drift

Employee Advocacy - Drift campaign

A common challenge in B2B campaigns is the perception of detachment. While B2B interactions often revolve around facts and data, it’s crucial to remember that there’s a human presence behind each screen.

Recognizing this, Drift embarked on an employee advocacy campaign to inject a personal touch into their B2B relationships while upholding professionalism. The focal point of this initiative was the “Power user spotlight,” casting a brilliant light on individual company employees, some of whom even graced the homepage.

What sets this B2B marketing campaign apart?

  1. Humanizing the business: Drift’s campaign bridged the gap by highlighting the human faces behind the corporate facade, making B2B interactions more relatable and personable.
  2. Elevating employee value: The campaign spotlighted individual employees, highlighting the significance of each role within the company and fostering a sense of authenticity and connection.
  3. Emotional appeal: Drift successfully brought emotions into the B2B landscape, a space typically characterized by data-driven communication.

Takeaway B2B marketing insights

The lesson drawn from this employee advocacy program is elegantly simple yet profound: “If you aspire to place people at the core of your company, ensure they are seamlessly integrated into every aspect of your content,” as highlighted by Ethan Taub from Debtry.

  1. Human-centric approach: Emphasizing the human element in B2B marketing fosters stronger connections and more meaningful customer interactions
  2. Individual empowerment: Highlighting individual employees within the organization can make customers perceive each role as relatable, reinforcing the company’s authenticity.
  3. Emotion in B2B: Don’t shy away from infusing emotions into B2B marketing. Authenticity and meaningful connections can set you apart in a traditionally data-driven landscape.

Drift’s employee advocacy campaign exemplifies how infusing humanity into B2B interactions can redefine relationships and elevate the brand. By acknowledging that real people are behind every business transaction, companies can make their mark in an otherwise impersonal space and forge connections that resonate deeply with their B2B audience.

5. “So yeah, we tried Slack” – Slack

Inspired by beloved sitcoms like “The Office” and “Parks and Recreation,” Slack ingeniously crafted a mockumentary-style video advertisement. This tongue-in-cheek approach aims to showcase why Slack stands head and shoulders above other forms of professional communication.

The video narrative unfolds at Sandwich Video, a real Slack customer, as they introduce Slack into their office culture. It seamlessly transforms into a testimonial-packed case study while delivering genuinely entertaining content.

What sets this B2B marketing campaign apart?

  1. Humorous engagement: Slack’s campaign adopts a humorous tone, defying the often dry nature of B2B marketing. This approach resonates with the audience, creating a memorable and enjoyable experience.
  2. Relevant information: The campaign is amusing, and it also provides valuable information tailored to its audience’s needs and pain points. This combination of entertainment and utility is a winning formula.
  3. Playing on company culture: Bringing the viewer into office culture jokes and humourous moments, makes them feel more connected to your brand. The viewer can laugh and find commonalities in the humourous moments which increases the possibilty of them buying your product.
  4. Addressing pain points: By addressing common pain points in professional communication, Slack strikes a chord with its target audience, showcasing the practical benefits of its platform.
  5. Ingenious case study: The video cleverly transforms into a case study, offering real-world insights from a satisfied customer. This adds authenticity and credibility to Slack’s claims.
  6. Alignment with mission: Slack effectively aligns its B2B content marketing with its core mission, emphasizing the importance of effective communication within businesses.

Takeaway B2B marketing insights

Slack’s approach highlights the value of injecting humor into B2B marketing efforts. Research indicates that humor can enhance persuasion and foster a positive brand experience, a lesson well-learned by Slack.

Finding the right balance between entertainment and information is key. Slack masterfully weaves various integrations into its advert while keeping the audience engaged and amused.

Furthermore, this campaign underscores the significance of communications in shaping external reputation and internal company culture. Businesses should recognize that their communication impacts their brand image and workplace dynamics.

Slack’s “So yeah, we tried Slack…” campaign showcases how a touch of humor, relevance, and a keen understanding of pain points can make B2B marketing effective and enjoyable.

6. “Become a Host” – Airbnb

Become a Host - Airbnb campaign

In B2B marketing, Airbnb takes an unconventional approach by targeting homeowners, a group that may not typically be considered businesses. This audacious strategy proves that non-conformism can unlock success, as seen in our exploration of the best B2B marketing campaigns.

A simple yet effective messaging approach underpins Airbnb’s mission to transform homes into businesses. They recognize that this decision is deeply personal for homeowners. In this B2B marketing campaign, Airbnb taps into the emotional aspects, appealing to hearts before minds. Their approach is image-centric, with concise copy focusing on the visual narrative.

What sets this B2B marketing campaign apart?

  1. Visual-centric format: Airbnb adopts a visual-first format, understanding that compelling imagery captivates attention swiftly and invites further exploration.
  2. Targeting personal pain points: The campaign addresses homeowners’ psychological drivers, empathizing with their unique needs and aspirations.
  3. Story-led benefits: Rather than overwhelming the audience with statistics and details upfront, Airbnb emphasizes the benefits through storytelling, connecting on a personal level.
  4. Encourages exploration: The campaign encourages curious homeowners to delve deeper, seeking more information at their own pace. Detailed content supplements the main campaign.

Takeaway B2B marketing insights

This campaign underscores the power of visuals in B2B marketing. It exemplifies that top-of-funnel content doesn’t need to convey the entire pitch but should ignite curiosity and prompt further exploration.

Intrigue is best generated through imagery, complemented by brief copy. Beyond bespoke ads, a visually focused content platform can effectively seize the audience’s attention and pave the way for deeper engagement. B2B marketers can make even the unconventional feel relatable and compelling by focusing on visual appeal and crafting an emotional message.

7. “Hey World” – Upwork

"Hey World" - Upwork campaign

Upwork, the freelancer marketplace connecting talent with clients, embarked on an audacious mission: fusing personalization with mass marketing, demonstrating that the unconventional can lead to remarkable success.

Their “Hey World” B2B marketing campaign featured a captivating blend of short animated videos and eye-catching out-of-home assets like billboards. These billboards prominently showcased high-profile individuals such as George R. R. Martin and household names like Amazon, instantly grabbing the audience’s attention.

However, the true brilliance of the campaign lies in its scalable personalization strategy, extending beyond mere name-dropping. Upwork ensures that its ad copy remains contextually relevant to the name or business mentioned.

What sets this B2B marketing campaign apart?

  1. Personalized precision: Upwork’s campaign excels in personalized marketing, demonstrating the potency of tailoring valuable content to specific individuals and businesses within a mass marketing context.
  2. Maximized outreach: By leveraging a mix of animated videos and attention-grabbing billboards, the campaign reaches a broad audience, further enhancing its impact.
  3. Striking visuals: The eye-catching design elements of the campaign ensure that it stands out, even in traditional B2B campaign content.
  4. Breaking boundaries: Upwork’s campaign pushes the boundaries of conventional B2B marketing content, proving that innovation can yield remarkable results.

Takeaway B2B marketing insights

Personalization is a familiar concept in marketing, but its execution can be challenging. In a rapidly changing world where brands are constantly fighting for attention, it pays to think outside the box, as demonstrated by Upwork. Successful B2B marketing platforms should be capable of simple, scalable personalization.

This campaign serves as a testament to the power of personalization, showcasing how it can elevate traditional mass marketing efforts. By going beyond superficial personalization and tailoring content deeply to the individual or business, B2B marketers can connect with their audience on a profound level, creating memorable and impactful campaigns.

Final Thoughts

In B2B marketing, where strategies continually adapt to shifting consumer preferences and technological advancements, standing out and effectively connecting with target customers is paramount.

B2B companies navigate complex marketing funnels, striving to deliver the right content at the right moment in the customer journey. A compelling digital marketing strategy that connects with potential customers and guides them through the buying process is essential for campaign success.

To excel in this environment, B2B companies must align their marketing goals with their customers’ unique needs and behaviors. They must orchestrate engaging customer experiences that cater to the twists and turns of the B2B customer journey while nurturing and converting leads into loyal clients.

These campaigns showcase strategies and tactics that set them apart, from the clever use of humor to the power of human-centric storytelling.

More importantly, they effectively address pain points, leverage emotions, and personalize content to maximize outreach. These campaigns light the path for B2B companies looking to redefine their marketing cycles and create memorable customer experiences. By incorporating lessons from these exemplary campaigns, such as the significance of diverse content, social media channels, and deeply personalized approaches, B2B marketers can refine their strategies and thrive.

If you need help creating B2B marketing campaigns that move the needle, our growth experts can help. Feel free to drop us a line.

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